This Contract for Services is required by state law and applicable county ordinances. It outlines the liabilities, terms, conditions, and associated costs of your move. By signing below or submitting a service deposit, you agree to all terms herein. This Agreement is a legally binding Contract, and is enforceable by law.

Is based on the actual time your move takes to complete. Hourly Rate begins when Movers arrive and ends upon payment completion. The minimum number of billable hours is listed on your Order for Service. All Contracts will incur a 18.75% service charge “(location) Service Charge”. Customer must be prepared and the premises ready at the scheduled arrival time. Additional time may be required if your move involves an elevator, long walks to and from the truck, stairs, narrow hallways, disassembly and reassembly, oversized items, antique items, fragile items, or appliances. It is important to understand that service time is dependent upon how well you are prepared, organized and packed. If additional truck(s) and/or additional labor is needed, the Hourly Rate and/or Truck and Travel is subject to change accordingly at the Movers discretion. Stale time (unpreparedness, traffic, weather, access issues, payment issues etc.) remains billable. Cancellations with less than 72 hours’ notice will result in non-refundable deposit(s). Reschedules with less than 72 hours’ notice will result in a fee equal to the truck and travel charge; if multi-day service, fee may equal truck and travel charge of multiple scheduled days. Cancellations same-day of service will incur a fee equal to the minimum service hours plus truck and travel charge(s), and non-refundable deposit(s).

Is dependent upon content and labor discussed during on-site visit and/or booking process. All Contracts will incur a 18.75% service charge “(location) Service Charge”. If additional truck(s) and/or additional labor is needed, the Flat Rate is subject to change accordingly at the Movers discretion. Flat Rate is dependent upon the customer being prepared, packed, organized and ready for the Mover on move day(s) at scheduled arrive time(s), unless otherwise noted. Cancellations with less than 72 hours’ notice will result in non-refundable deposits. Cancellations same-day of service will result in non-refundable deposits.

Promotions (promo codes, coupons, discounted rates) are subject to the 18.75% service charge (i.e. charges for service) based on the retail (full price) rate.

Payment is due in full prior to Mover relinquishing goods (unless otherwise noted). Forms of payment accepted include: Visa, MasterCard, Discover or cash payments ONLY. All card transactions will incur a 2.9% processing fee “CC Fee”. Cardholder and card must be present unless pre-arranged (remote payments are subject to a 10% convenience fee). Card payments must be processed in a single transaction (split payments are subject to a 10% convenience fee). Personal checks are not accepted (unless pre-authorized). A variable area/location service charge applies to all charges, services, trucks, materials and supplies. A credit card processing fee applies to all charges, services, trucks, materials and supplies. All balances must be paid at the end of each service day. All payments are final. If on invoice terms (commercial customers), a 20% gratuity will be automatically applied. Fees relating to late payments (variable), downed trucks (variable), NSF’s (variable), disputes (variable), and recovery (variable) begin immediately and are billed on a daily basis. The Customer authorizes the Mover to immediately process the card on file for any and/or all charges due outlined within this Contract.

Disputes should be addressed directly with the Mover. Chargebacks will be deemed fraudulent activity, and the Mover will pursue all available legal actions, including but not limited to seeking monetary and non-monetary damages, and attorney’s costs and fees. Attempted chargebacks will also incur a 10% fee calculated based on the overall total bill in addition to all recovery costs.

The following items cannot be moved and/or transported due to regulations, safety concerns, liability and/or potential damage they may cause to other items: hazardous materials (toxics, flammables, explosives, paints, pesticides etc.), perishable food, animals/pets, live plants, guns, ammunition, jewelry, cash, personal documents, oversized speciality items or not already disassembled speciality items (hot tubs, saunas, trampolines, basketball hoops, playground equipment, exercise equipment, billiard tables, electronics etc), and/or any item deemed unsafe by the Crew Foreman. The following items cannot moved above ground level due to safety concerns, liability and/or potential damage they may cause to the property and/or item itself: appliances, safes, gun safes, pianos and/or any oversized item deemed unsafe by the Crew Foreman. Any non-allowable and/or prohibited item(s), directly or indirectly, submitted to the Mover, shall result in the Customer assuming full liability for any action, claim, loss or damage arising from their submission. The Customer shall indemnify the Mover against any action, claim, loss or damage arising from their submission.

Mover will provide basic tools for disassembly & reassembly (phillips/flat-head screw driver, standard allen keys). Any tools specific to Customers furniture must be supplied by Customer. Furniture made of particle board or pressed board is not designed to be disassembled then reassembled after initial assembly. This type of furniture is prone to weakening, stripping, cracking, chipping and breaking. Mover is not liable for any damage that occurs to particle board or pressed board items. Mover is not liable for item or property damage associated with disconnection or reconnection and/or disassembly or reassembly of the following items: appliances, cribs, trampolines, playground sets, outdoor patio sets, exercise equipment, billiards tables, pianos or hot tubs and/or anything additional deemed unstable or unsafe by the Mover.

The Mover may opt to continue with services during inclement weather as long as strong winds, lightning, hail, snow or other dangerous conditions are not present. Mover is not responsible for damage caused by inclement weather including, but not limited to, water, wind, lightning, hail, or snow. As a courtesy, Mover may pause billing for no more than a total of 30 minutes to allow for inclement weather to pass. If additional breaks are needed beyond a total of 30 minutes, those breaks are billable time for the Customer. If the Mover has been dispatched and inclement weather causes the minimum hours to have not been met for the day, the Customer is still responsible for the days minimum service hours along with the truck and travel charge.

The Mover shall not be liable for any action, claim, loss or damage that is not submitted in writing to the Mover within three days of completed delivery, nor until payment has been made in full. Any and/or all submissions must be made to the Mover in accordance with the Movers claims process, terms and conditions, and state and federal laws. Approved claims will be resolved based on released valuation coverage (60¢ per lb per item) or right to repair, both as described within the Contract. All claims must be addressed directly with the Mover. If fraudulent actions are taken by the Customer, such as credit card disputes/chargebacks, the Customer hereby waives their right to any and/or all claim submissions and/or claim approvals. If the Customer initiates a credit card dispute/chargeback of any amount, any and/or all Customer claims will rejected and/or denied.

The Customer asserts they have lawful possession of, legal right, and authority to facilitate this contract for services and the content involved. If Customer assertions are deemed invalid or unlawful and any action, claim, loss, damage or litigation concerning the contract or content shall arise, the Customer agrees to assume all liability and to pay all charges and fees associated with relinquishment to the appropriate parties. Also, the Customer agrees to indemnify the Mover, and pay all attorneys costs and fees associated with the action, claim, loss, damage or litigation.

(a) It is agreed that the Mover shall have a lien against any and all property submitted to it or heretofore or hereafter submitted to it, and on the proceeds from the sale thereof for all charges provided herein, including without limitation claims for monies advanced, storage, transportation, interest, labor and all other charges or expenses in relation to said property, as well as any other costs incurred through the legal action, including enforcement of the Mover’s lien (costs for collections, notice, advertisement of sale, actual cost of the sale, Court costs, etc.); conflicting claims of ownership, any interpleader actions arising from the bailment of the goods; or defending itself in the vent the Mover is made a party to any litigations concerning the goods involved herein.

(b) All goods upon which the Mover has a lien are subject to sale at auction to satisfy any and all unpaid charges, including interest, legal representation fees, which may be necessitated by the said sale.

(c) The lien upon any and all property submitted with the Mover shall also include unpaid charges and expenses pertaining to property previously submitted with the Mover, regardless of whether the said property has been delivered by the Mover.

(d) The parties agree that in any sale conducted to satisfy the Mover lien, all property, which is subject to the lien, shall be sold. Proceeds of the sale, in excess of the charges secured by the lien, plus the cost of preserving the goods and conducting the sale, shall be remitted to the Shipper.

(e) The Mover may, at its discretion, bring suit for reimbursement pursuant to the foregoing provisions without first foreclosing upon this lien.

(f) The Mover shall be presumed to have acted in good faith and in reasonable and commercially acceptable manner when or if it seeks to enforce its lien pursuant to the appropriate provisions as outlined in Florida Statutes.

At no time (i.e., indefinitely) following service(s) shall the Customer: (i) make any statement(s), or take any other action(s) whatsoever, to disparage, defame, sully or compromise the goodwill, name, brand and/or reputation of the Mover and/or any of its affiliates doing business on behalf of the Mover (ii) commit any other action that could likely injure, hinder or interfere with the Mover, business relationships and/or its affiliates. In addition, the Customer hereby represents and warrants that, prior to the service(s), the Customer has not committed any of the foregoing actions as described.

The Customer is hereby notified and agrees that the Mover may elect to subcontract all or part of its services.

If the Customer is in need of recorded weights, that is to be requested in advance at the time of booking, and is solely at the Movers discretion as to accommodating the request. If the request is accommodated, the Customer agrees to pay all costs affiliated with the weighing, including but not limited to weight ticket, labor and fuel.

If the Customer is in need of inventory sheets, that is to be requested in advance at the time of booking, and is solely at the Movers discretion as to accommodating the request. If the request is accommodated, the Customer agrees to pay all costs affiliated with the inventory sheets, including but not limited to labor.

i) Mover reserves the right to refuse service(s) to anyone at anytime for any reason as long as no federal or state anti-discrimination laws are violated. This includes service(s) that are already underway.

ii) Mover may not be held liable for any action, claim, loss or damage exceeding released valuation coverage (60¢ per lb per item).

ii) Mover may not be held liable for any action, claim, loss or damage that exceeds the limits of the Movers in-force insurance policies and/or coverages.

iii) Mover may not be held liable for any injury, action, claim, loss or damage arising from Customer action(s), negligence or impediment.

iv) Mover may not be held liable for any action, claim, loss or damage arising from a third-party action or negligence, as it relates to both third parties affiliated with the Mover and/or Customer.

v) Customer shall indemnify the Mover from any and/or all liability, action, claim, loss or damage in the event the Customer breaches any element, term, condition or clause of the Contract.

The Entire Contract is between the parties herein and is the final agreement between the parties. The Contract supersedes any prior discussions or agreements and cannot be modified. If any paragraph or portion of this Contract is found to be unenforceable for any reason, it shall not affect the remainder of this Contract. Customer(s) payment of service deposit and/or electronic signature signifies that you have carefully read, fully comprehend and are voluntarily signing below to agree to all elements, terms, conditions and clauses within the Contract.